Privacy Policy
Privacy Policy
Your personal information is important to Agile Digital Ventures Inc., its employees, agents or representatives (collectively referred to as “Pickaroo”, “we”, “us” or “our”). We helve your personal information and data in obedience with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations, other issuances of the National Privacy Commission and other relevant laws of the Philippines (collectively, the “DPA”).
We recognize the importance of your rights as a Data Subject under the DPA, as follows:
Right to be informed
Right to object
Right to access
Right to correct
Right to rectification, erasure or blocking
Right to damages
Right to data portability
Transmissibility of rights
This Privacy Policy provides information on how we collect, utilize, oversee, and secure (collectively “process”) your individual data, as you use our services or transact with us.
Personal Information Collection
Personal Information or data under the DPA alludes to any data, whether recorded in any material or from which the identity of a person is apparent or can be sensibly ascertained by the person/s holding such data, or such data, when put along with other data, would specifically and certainly identify a person.
In the course of our exchanges and dealings, we collect your individual data which may include, but not limited to, the following:
Your name, nationality, civil status, gender, age, birthdate, ID details, unique identifiers, email address, residence, office, and mailing address, phone numbers, and other information, as part of our transactions and dealings with you.
Your delivery address, device location information and credit card information, when you avail of our products and services.
Your company information, performance, history, and financial and capital, when we engage in business transactions or you partner with us.
Your browsing and social media behavior, when you browse our website, download mobile applications and tag or mention us on your social media accounts.
Any information you submit to our sales, account management, or customer relations agents for update of your records or information; in relation to your inquiries or requests; when you participate in our survey, discount, event information and prize promotion; when you refer a person to verify the information you provided to us; when you visit and connect to our websites and social media pages; or any other event or activity that may be similar or related to any of the foregoing.
When you provide information other than your own, you certify that you have obtained the consent and authority of the owner of such information (such as your parents, spouse, children, dependent, or any other person) to allow us to process such information.
Purpose of Processing your Personal Information
In general, Agile Digital Ventures Inc. uses your data to provide you reasonable products, services, business opportunities and for other reasonable purposes as hereinafter defined:
For Customers and Clients:
When you utilize our website and application to avail our products and services, such as:
To process your orders for products and/or services that you have availed from us.
To communicate our latest products, services, promos and events.
To respond immediately to your needs, requests, queries and complaints.
To update any record you have with us.
To comply with the law, rule or regulation and all legal orders and processes involved in our transactions.
To improve customer experience through products and services based on the feedback from our users.
Any other purpose relating to any of the above.
For contract and business partners:
To process your application and conduct due diligence for, and documentation of our transaction.
To evaluate your proposal or appropriateness of your offered services to our business model.
To conduct appropriate credit or background investigation to evaluate your application or our transaction or as may be associated to your financial or other obligations to Pickaroo.
To prepare any documentation or do such things necessary as part of our compliance to all legal and regulatory requirements and obligations as a business entity.
To prepare and perform all relevant financial transactions, such as bank deposits, invoicing or billing payments either made by or in favor of Pickaroo.
To communicate any advisories, notice or change in terms, relationship and conditions related to our contract.
To provide you of our other products and services;
To provide our customer care, monitoring and quality services.
Any other purpose relating to any of the above.
We share your personal information, to the extent that is reasonable and necessary, to:
Pickaroo’s employees, contractors, subsidiaries, affiliates, consultants, business associates, service providers and suppliers, if the disclosure will allow that entity to conduct business, professional or a technical support function for Pickaroo and to you;
Employees, independent contractors, service providers, and suppliers of Pickaroo to deliver a product or service.
Banks, insurers or professional advisers in connection with due diligence and documentation of your transaction.
To third-party marketing or service providers who may use such information in their business operations or who may contact you through different kinds of medium like, e-mail, mobile number, social networking accounts and any other means of communication they may use to reach out to you such as newsletter, updates current promos and advertisements; or
Government institutions and other competent authorities which by law, rules or regulations require us to disclose your personal information to be able to respond to a judicial process and provide information to law enforcement agencies or in connection on matters relating to fraud, public safety and national security, as may be provided by law.
Any person or entity we contractually entered with and who ensures the confidentiality standard we implement and adheres to the DPA.
Personal Information Retention and Protection
We retain your personal information:
To the degree essential in keeping track of your exchange and records.
As may be concurred upon by the parties to a contract.
For measurable, inquire about and other purposes particularly authorized by law.
Information collected will be kept back in agreement with the maintenance restriction set by our measures, industry guidelines and laws and controls, unless you ask your information to be erased in our database.
To preserve the uprightness and secrecy of your individual data, we have implemented organizational, physical and specialized security measures to secure your individual data, such as:
Utilize secured servers, firewalls, encryptions and other most recent security devices.
Restricted access to individual data, where access is only allowed to those appropriately authorized processors. All exchanges are made after complying with the appropriate privacy arrangements.
Revealing only the last Four (4) digits of your credit/debit card numbers when confirming an order, subject of course to full disclosure to your issuing bank or card company.
Keep up a secured server working environment by performing customary security fix upgrade and server solidifying, where access is only made available to qualified personnel or contractors of Pickaroo.
Cookies and Related Technologies
Cookies are a small amount of data generated by a website and saved by a web browser. It’s purpose is to provide information to the website owners. Essentially, cookies help in making the browsing of our site easier by, among other things, saving your name, addresses, passwords and other preferences.
We use cookies for a different kind of reasons stated below.
Most web browsers are set to automatically accept cookies, but you have the option to refuse all cookies or indicate when a cookie is being sent. However, if you choose not to accept cookies, you may experience some delay in browsing our website or it will not function properly or may be considerably slower.
To experience the maximum capabilities of Pickaroo’s service, we provide the functionality to set your preferences for how this site runs when you use it. These cookies that we set for you will allow our website to recognize you as a previous visitor and thus remembering your store choices and what you have added to your shopping cart. You are entitled to control some cookies through the settings function depending on the browser of your choice.
Renewal of Policy
In order to hold fast to new and existing laws affecting the DPA, we may occasionally update or alter our Privacy Policy including any change or improvement we establish to secure your personal information. Unless required by law, any updates or changes shall not alter how we handle previously collected personal data without obtaining your consent.
How you can access, inquire, correct or update the personal data we have about you?
Your right to access your personal data includes the right to modify, erase, inquire and object to the processing of your personal data. Should you have inquiries or would like to exercise any of such right regarding your personal data, have feedback regarding this Privacy Policy, and/or complaints to Pickaroo or its services, you may reach us through our “Contact” menu on this website, or email us through our Data Protection Officer (DPO), as follows:
Data Protection Officer: Hans Herbert Limgenco
Email address: hans@pickaroo.com
Terms of Use and Site Management
We reserve the right to: (1) screen the Site for infringement of these Terms of Use; (2) take suitable legitimate activity against anybody who, in our sole tact, damages the law or these Terms of Utilize, counting without confinement, announcing such client to law requirement specialists; (3) in our sole caution and without restriction, deny, limit get to, constrain the accessibility of, or cripple (to the degree innovatively doable) any of your Commitments or any parcel thereof; (4) in our sole watchfulness and without restriction, take note, or obligation, to evacuate from the Site or something else debilitate all records and substance that are intemperate in estimate or are in any way burdensome to our frameworks; and (5) something else oversee the Site in a way outlined to secure our rights and property and to encourage the right working of the Site.